A Credit Conversation with Leaders in the Know

April 22 at 9 a.m. PDT

60 minutes

2025 is bringing change to the economy and financial services industry, and credit risk management is not immune to this shifting environment. Current events shape and form the direction of credit risk decision making, and being aware of trends assists in better critical thinking and situational awareness. Taking a 360-degree panoramic view of the credit environment enables financial institutions to better weigh important risk management decisions.

A well-known financial expert once said, “Economics puts people to sleep, money wakes them up.” Providing some awakening to current credit practices are this year’s Credit Officer panelists: Kate Salyers, Executive Vice President and Chief Credit Officer for Citizens Bank; John Craddock, Senior Vice President and Sales Performance Executive for Bank of America; and Tony Chalfant, Executive Vice President and Chief Credit Officer for Heritage Bank. Our panelists, each bringing a wealth of experience from different sectors of commercial lending, will provide actionable takeaways for optimizing credit strategies and honing decision-making skills.

Whether you’re a seasoned professional or new to the industry, this discussion will provide you with valuable insights to thrive in the evolving market for financial services.

Hosted by PCBS instructor, Harlan Hill, this lively panel discussion will deliver an informed view of the credit landscape of 2025 and beyond.

Moderated by Harlan Hill

John Craddock, SVP
Bank of America

NEW: Earn CPE credits for your PCBS courses!
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